Terms and conditions

Welcome to our site

The electronic store of the ArtShop which is situated in Athens, is an online outlet for the sales of its products.

If you decide to continue browsing and choose to order from our site, you are also automatically agreeing to comply with/and be bound by our guidelines, disclaimers, terms and conditions (as defined below).

Shopping Basket

Our website provides a shopping basket to facilitate your purchases. Fill it with beautiful art objects and quality gifts by clicking on the «Add to Cart» icon  next to each product. We will ship your order anywhere in the world.

Pricing Policy

Prices and offers are subject to change.

Product Returns

Policy regarding returns

Our on-line shop gives you the opportunity to return any items, regardless the reason.

We hope that any product that is purchased through our store will meet all of your expectations.

If, however you decide that the merchandise purchased does not suit, then you may send it back to us.

Please note that we cannot accept the return of damaged items. Both the merchandise and the original packaging must be intact.

Items returned more than 15 days past delivery may be refused by Artshop. Your Original Invoice/Receipt is required for all returns.

Notification of return of merchandise

Should you wish to return the merchandise, please contact us.

We will respond to you promptly.

Settlement of returns

The value of the returned order will be credited to you, so that you may make another purchase of an equal price, from our on-line store.

You may return your order by any means you wish. ArtShop shall notify you of its receipt. Money will be returned only in cases of a faulty or damaged product.

Cost of return

Our on-line shop pays the cost of returning merchandise only when:

  • Delivery has been delayed (apart from cases of force majeure)
  • The merchandise has been delivered in a damaged or defective state.

In all other cases, the return cost will be the customer’s responsibility.

Limitation of Liability.

This site and the materials and products on this site are provided "as is”

"Products marketed through the ArtShop e-shop shall be shipped on an “as is basis”.

Tampering with the site, conducting illicit activities, or misrepresenting the identity of a user on the site are prohibited.

To the extent allowed by law, The ArtShop e-shop will not be liable for any damages of any kind arising from your use of our store, including, but not limited to, indirect, incidental, punitive, exemplary, special or consequential damages.

In no event shall The ArtShop bear any liability for claims of a civil and/or criminal nature, or for damages causing loss of profit, loss of data, moral prejudice etc, sustained by visitors of its site, or by third parties and arising as a result of the function/non-function, or use of the website, and/or of any failure to provide service and/or information normally provided by the website and/or as a result of unlicensed third party interventions to products and/or services. The ArtShop expressly reserves its rights, in the event the delivery of your orders is hindered by an event of force majeure. www.theartshop.gr makes no promise as to the availability of any products featured on its e-shop. It shall nevertheless inform the consumers of potential non-availability.

Transactions Security

ArtShop acknowledges the importance of personal data and electronic transactions' security and shall deploy all necessary means, using the latest and most advanced methods, to ensure the highest possible degree of protection of your privacy. All information related to your personal data and transactions shall be secure and confidential. The security of the ArtShop shall be attained by the use of the following methods:

Customer Identification

Your personally identifiable information is kept strictly confidential

The codes used for your identification shall be twofold: the access code (e-mail, username) and your Personal Secret Access Code (password), which grant you fully secured access to your personal data.

You have the possibility of modifying your Personal Secret Access Code (password) and your e-mail address as often as you wish. The sole person entitled to access your personal data is yourself. You shall be solely responsible for preserving their secrecy and keeping them out of reach of third parties. In case of loss, or leakage, you should proceed to an immediate notification to the ArtShop, otherwise our e-store shall bear no responsibility in the event of unauthorized use of your account. For reasons of precaution, we recommend changing your password often and avoiding the use of easily identifiable codes (such as your birthday).When creating your password, we recommend the use, not only of letters and numbers, but also of symbols.

Safeguarding the Secrecy of Transfer of your Personal Data.

Buying products or services through www.theartshop.gr is done in a secure manner through a special Alpha Bank service.

The website on which you enter the particulars of your credit card is provided by Alpha Bank. The personal data on your card are not released to any third party whatsoever.

Our cooperation with Alpha Bank, a pioneer in the field of secure electronic transactions, guarantees the credibility and security of your purchases from our online shop.

Intellectual Property Rights 

The website www.theartshop.gr is the designated ArtShop electronic store. 

All content of the website including images, photographs, drawings, texts, products and artists' names, as well as artists' works appearing on this website, constitute intellectual property of the ArtShop, or other beneficiaries of such rights, as the case may be, who shall have granted ArtShop the right and license of their use, and, as such, are protected under the relevant provisions of Greek and EU law and of the relevant international agreements. The copying, reproduction, transfer, alteration, use of relevant techniques, typesetting, or misinformation of the public as to the effective website provider, are prohibited.

Any reproduction, reissue, uploading, broadcasting, dissemination, or any other use of the website for commercial or other purposes, shall be allowed, only pursuant to previous written permission of the  ArtShop, or any other lawful beneficiary of the above intellectual property rights.

Personal Data

We value all personal information you provide to us. It is used to fulfill and optimize our performance towards you.

For us to be able to communicate with you regarding your order and be as effective as possible delivering it to you, we shall ask you to give us your full name, permanent address, the shipping address and a valid telephone number. In addition we will ask for your email address and, in the event that you have chosen to pay with a credit card, your credit card number and expiration date.

The "Shop" corresponding to the www.theartshop.gr in faithful conformity with the principles of personal data protection which are provided by Greek and European laws and by the relevant international conventions, shall not proceed to any unfair use, nor to any use unauthorized by you.

Our online store will in no way disclose, publish, sell or exchange your personal data and information entrusted to us. 

The users may, at any time and as long as there is a specific reason, change any of their personal data (e.g. the credit card number) or even prevent any use thereof by filling in the relevant electronic form.

Some customers may decide not to release any of their personal data. In that case they may proceed to give their order by phone or fax.

Method of payment

The ArtShop accepts the following ways of Payment.

  • PayPal Payment
  • VISA, MASTERCARD, AMERICAN EXPRESS cards (through secured transaction from Alpha Bank)

Mode of dispatch 

The "ArtShop" allows the following modes of dispatch:

Via ACS courier – only for deliveries to Greek addresses.

Our regular shipment schedule, is three times a week

In special cases there may be a delay, in which case we will inform you accordingly.

The "Shop" shall bear no liability in the event of failure to deliver by reason of force majeure (natural disasters, war, political upheaval, etc.).

When your order is completed we will contact you regarding its dispatch. Any duties or taxes imposed by customs authorities in countries outside the European Union are payable by the addressee.

Our online shop cannot always be aware of the amount of such charges.

Cost of deliveries

For orders over 100 Euros, delivery with ACS in all places within Greece is free of charge.

For orders below 100 Euros to be delivered within Greece, the cost will be based on the weight, dimensions of the ordered items and the Post code to which they are delivered.

For destinations outside Greece, we will keep your order on hold, and inform you of any additional transportation costs. All deliveries abroad are handled by UPS.

Law Applicable:

All of the transactions you implement through the "Shop" shall be governed by Greek Law that deals with matters relative to electronic trade. The Courts of competent jurisdiction shall be exclusively the Courts of Athens, Greece.